Company: Invia
Product Title: Bill360 v21.3
eTOM Version: R20.5
Assessment Completion Date: October 2020
Detailed Certification Report: R20.5 Final Certification Report for Invia Bill360 Solution v21.3

General Overview

This document provides details of Invia Bill360 version 21.3 self-assessment, followed by TM Forum’s conformance review of the methodology and approach to process modeling against the following TM Forum frameworks:

• Business Process Framework (eTOM) version 20.5

The assessment was based on a review of:

• The methodology approach to process modeling against TM Forum’s Business Process Framework Release 20.5 according to the specific processes submitted in scope for the Assessment.

Product Functionality/Capability Overview

Bill360 Solution Overview

Invia’s Bill360 solution is a modern, scalable cloud-native Telco billing application, developed in Australia from the ground up in collaboration with partner CSPs with whom Invia has worked closely for over a decade.

Invia Bill360 is a cloud-based comprehensive billing, customer and partner management portal. Bill360 supports highly configurable offers, constructs and bundles of various telco products and services. It can also function as a telco-managed, single-bill marketplace allowing the telco’s customers to access a managed catalog of first-party and third-party products and services, with highly configurable payment terms including one-off, periodic, subscription-based, milestone-based and delivery-based payments.

Invia’s innovative approach to core data model design supports rapid integration with existing systems while also allowing simpler data migration of legacy transactional and reference data.

As a comprehensive billing and bill-on-behalf platform, Invia Bill360 provides the following capabilities:

• Customer Billing
  • Account and Service level billing.
  • Flexible bill cycle Monthly, Quarterly, Annual or One-off.
  • Support for complex billing incorporating discounts and multipliers.
  • Auditable history of all customer billing.
• Order Management
  • Quote to Cash lifecycle in a single platform.
  • Configurable workflow for order acceptance, fulfilment and approval.
  • Full order and transaction history.
  • Bulk processing of orders.
• Partner Management
  • 360-degree view of partner relationship.
  • Multi-tenant and secure partner self-serve portal.
  • Express setup – partner services can be setup and ready to order in less than 24 hours.
  • Partner alerts and notifications.
  • Auditable history of all partner transactions.
  • Support for multiple products and services with each partner.
  • Configure bundles combining products, services and subscriptions from multiple vendors, and present as a single offering with custom pricing.
  • Machine learning based partner transaction validation.
• Payments
  • Generate and send payment summary file to Accounts Payable.
  • Auditable history of all partner payments.
• Partner Share / Margin Management
  • Manage revenue share and margins on third-party products/service using flexible pricing models.
  • Support for fixed and percentage share by product and services.
  • Capability to set default values by partner.
  • Product Manager console to manage pricing and margin for all products, services and bundles.

Brief Overview of Invia Bill360 v.21.3

Bill360 offers core capability already available in many systems such as managing customer invoices, vendor payments, offering management and ordering. However, Bill360 brings additional features that provides a purpose-built capability to address many of the challenges in an ever-evolving landscape:

• A comprehensive billing solution that provides capability and innovation across all three key market verticals in Enterprise, Consumer and Wholesale.
• Innovative 3^rd party and ICT product enablement with additional options to bundle and enrich with professional services or ongoing managed services.
• Unique scalable product prefab frameworks for easier billing deployments and ongoing management of new market offerings.
• Ability to work in unison with existing telco IT systems and infrastructure with the aim to compliment rather than replace.

Business Process Framework Level 2 Process Scope

The following diagram represents the Business Process Framework (eTOM) Level-2 processes, highlighted in red, that were submitted in scope for conformance certification.

Detailed Certification Report: R20.5 Final Certification Report for Invia Bill360 Solution v21.3

For more information on Invia Bill360 Solution, please contact:
Paul Gilchrist
Product Owner, Invia Bill360
E-mail : paul@invia.com.au

Hemant Passi
CEO, Invia
E-mail : hemant.passi@invia.com.au

For any additional information on this Conformance Certification Report, please contact TM Forum at conformance@tmforum.org

Report Misuse: Conformance certification is an important part of enabling the communications industry to maintain profitability as it migrates to new services and new business models. Gaining the conformance mark represents a significant investment by both suppliers and service providers. If you feel a company is misusing the conformance mark then please let us know at conformance@tmforum.org.

Disclaimer: TM Forum has conducted no independent testing of the solution for conformance with its frameworks or standards. Such testing has solely been conducted by the supplier or seller of the product and has been self-assessed by the supplier or seller for adherence to the TM Forum framework or standard in question. Accordingly, under no circumstances will TM Forum be liable for any direct or indirect damages or any costs or losses resulting from the use or reliance by any party of or upon such certification.