Member Profile
ServiceNow® accelerates and assures digital transformation to fuel growth for CSPs. By automating workflows, CSPs create great experiences and boost productivity across customers, employees, and operations. Ultimately, this defines a modern digital telco—uniting ordering and assurance on one platform for a seamless experience and visibility across the journey.
| Type: Corporate Member |
| Date Joined: March 21, 2019 |
| Principal Contact: Courtney Deinert |
| Who to Contact: Courtney Deinert |
| Email: [email protected] |
| TM Forum Engagement Manager: Rhea Chamberlain |
Awards & Recognition
2023
Outstanding Catalyst - Business Growth
2021
Best use of Open Digital Framework
2020
Outstanding use of TM Forum Assets
Conformant Products, Solutions or Implementations
| Certification | Certification Scope | Release | Product/Solution | Certification Date |
|---|---|---|---|---|
| Open API | R19.0 / 4.0 | ServiceNow Telecommunications Service Management | March 2022 | |
| Open API | R19.0 / 4.0 | ServiceNow Telecommunications Service Management | March 2022 | |
| Open API | R19.0 / 4.0 | ServiceNow Telecommunications Service Management | March 2022 | |
| Open API | R21.5 / 4.0 | ServiceNow Telecommunications Service Operations Management | March 2022 |
Staff Certification
Career Certified Professionals (4)
Melvin Tan: Business Development Manager, Frameworx Transformation Manager
Niels Roskam: Business Development Manager
Paola De Siqueira Montanini: Business Development Manager, Frameworx Transformation Manager
Rohit Batra: Platform Development Manager
Knowledge Certified Professionals (15)
Dirk Hafels: Frameworx Foundation Level
Joseph Zohar: Open Digital Framework Foundation Level Exam
Kevin Wilamowski: Frameworx Foundation Level
Luis Cardenas: Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level
Melvin Tan: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level
Michael Edling: Open Digital Framework Foundation Level Exam
Michael Stickle: Frameworx Foundation Level
Monika Lundgren: Open Digital Framework Foundation Level Exam
Nathan French: Frameworx Foundation Level
Niels Roskam: Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level
Paola De Siqueira Montanini: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level
Phillip Godwin: Open Digital Framework Foundation Level Exam
Rohit Batra: Frameworx Foundation Level, Information Framework (SID) Foundation Level, Open Digital Architecture Foundation Level, TM Forum Open API Foundation Level
Tom Schnarr: Frameworx Foundation Level
Yas Matsuda: Open Digital Framework Foundation Level Exam
Signed Manifesto
| Sign Date | |
|---|---|
| Open API & Open Digital Architecture Manifesto | Jul 2020 |
| Open API Manifesto | Jul 2020 |