How can the Open Digital Framework help me improve my digital customer experience for the 5G age?

Understand where you are in your customer experience maturity across the business and what steps you need to take to improve it

Ensure you are using the right metrics to measure digital customer experiences

Understand what new 5g digital services you want to offer, how to measure the customer experience and which metrics matter

Understand how AI can help you get a 360 view of your customer

Understand the impact of 5G and how it will impact omnichannel experiences

Read the whitepaper on a future vision of the software market that the telecom industry needs to survive and thrive

Learn about TM Forum Open APIs and how they enable service providers to transform their IT and operational agility and improve customer experience, while externally delivering a practical approach to seamless end-to-end management of complex digital services and partnerships

Read about how Dialog Axiata leads in digital customer experience by automating 80% of their processes using TM Forum Open APIs and the Open Digital Architecture (ODA)

Experiment with the Customer Management API and see how you can adopt them across your architecture

Engage with the Catalyst program and see how STC enhanced customer experience through digital personalization