Hybrid/Virtualized Network Management: E2E Service Assurance and SLA Management R16.0.1 (IG1127)
Maturity Level: Level 4 - Forum Approved
Document version: 1.1.9
Release Status: Production
Details:
As NFV starts to become a reality, organizations providing services within the NFV marketplace need clear guidance on how SLAs can be used to manage service component and platform suppliers. TM Forum has significant assets in SLA Management and these...
Standard(s): Best Practices
TR257 Phase II: SDN and NFV Impacts on Charging and Billing R16.0.1
Maturity Level: Level 4 - Forum Approved
Document version: 5.0.3
Release Status: Production
Details:
This document presents Charging & Billing use cases with the background of SDN/NFV to identify the C&B requirements, which either can be supported by existing C&B applications or require additional capabilities to meet the challenges and...
Standard(s): Best Practices
TR260 BSS KPIs for Good Customer Experience R16.0.1
Maturity Level: Level 4 - Forum Approved
Document version: 1.0.2
Release Status: Production
Details:
Facing the challenge of digital transformation, the traditional services of Telco operators get more and more substituted by OTT services. In this digital era, customers need better experience from operators. For example: more service channels, bette...
Standard(s): Best Practices
IG1137 Transformation of NetOps to DevOps R16.0.1
Maturity Level: Level 4 - Forum Approved
Document version: 0.6.13
Release Status: Archived
Details:
A combination of new technologies and new ways in which to leverage these technologies have changed the way in which IT solutions are constructed, delivered, and operated in a fundamental way. Almost every common mature practice that has been the fou...
Standard(s): Best Practices
GB922 Users and Roles R16.0.1
Maturity Level: Level 4 - Forum Approved
Release Status: Archived
Details:
This document provides the definitions of the User Roles business entities. In this release, reference was removed to the two scenarios about what is seen by the Product user.
Standard(s): Information Framework (SID)
GB922 Service Overview R16.0.1
Maturity Level: Level 3 - Team Approved
Document version: 16.0.2
Release Status: Archived
Details:
This document provides the definition of services, and differentiates between "customer facing" and "resource" services. Updates in this release are as follows: Model and guide book were aligned Data dictionary was removed Aligned with change...
Standard(s): Information Framework (SID)
GB922 Root R16.0.1
Maturity Level: Level 4 - Forum Approved
Release Status: Archived
Details:
This document defines a set of common business entities that collectively serve as the foundation of the SID business view. In this release content, including figures, was aligned with the model.
Standard(s): Information Framework (SID)
GB922 Revenue Assurance R16.0.1
Maturity Level: Level 4 - Forum Approved
Release Status: Archived
Details:
This guide book describes the Revenue Assurance area of the SID with controls, violations, key performance indicators, objectives, and rules. It also includes Revenue Assurance actions/responses. In this release, the BusinessInteractionLocation has b...
Standard(s): Information Framework (SID)
GB922 Logical and Compound Resource R16.0.1
Maturity Level: Level 4 - Forum Approved
Release Status: Archived
Details:
This document presents the LogicalResource Framework with an extensible set of classes and relationships that enable new lower-level LogicalResource concepts to be plugged into it. The following updates were made in this release: Modified section...
Standard(s): Information Framework (SID)
GB922 Product R16.0.1
Maturity Level: Level 4 - Forum Approved
Release Status: Archived
Details:
The Product guide book provides detailed specifications of products (ProductSpecifications), the way they are offered in the market (ProductOfferings) and in which they are maintained and perform while in use. In this release it has been updated as f...
Standard(s): Information Framework (SID)
GB922 Physical Resource R16.0.1
Maturity Level: Level 4 - Forum Approved
Document version: 16.0.2
Release Status: Archived
Details:
The Physical Resource guide book presents the management of network entities to better illustrate a complete worked example and to explain some of the more subtle parts of the model. In this release it has been updated as follows: ResourceSpecRel...
Standard(s): Information Framework (SID)
GB922 Logical and Compound Resource Computing and Software R16.0.1
Maturity Level: Level 4 - Forum Approved
Release Status: Archived
Details:
This document describes Computing and Software Resources. Included is support for digital services, such as Workplace as a Service (WPaaS). In this release the association Class ResourceReferences was replaced by a real Class ResourceRelationship.
Standard(s): Information Framework (SID)
