GB921R Enterprise Risk Management R15.5.1
Maturity Level: Level 4 - Forum Approved
Document version: 1.0.2
Release Status: Archived
Details:
With this document the motivation is to create a blueprint for Enterprise Risk Management processes. In eTOM release 9.0 a similar addendum was published (addendum GB921E titled End-to-End Business Flows) which provides the decomposition of existing ...
Standard(s): Business Process Framework (eTOM)
GB921D L3 Process Decompositions R15.5.1
Maturity Level: Level 4 - Forum Approved
Document version: 15.5.3
Release Status: Archived
Details:
This document describes processes and sub-processes in a form that is top down, customer-centric, and end-to-end focused (automatic publication from the model).
Standard(s): Business Process Framework (eTOM)
TR243 Privacy Management R15.5.1
Maturity Level: Level 3 - Team Approved
Release Status: Archived
Details:
This version of TR243 builds on version 1 and includes: -Additional use-cases for privacy management from both the end-user and organization's perspectives - more specifically utilizing the Open Digital ecosystems -Privacy management integrated int...
Standard(s): Best Practices
GB988 TM Forum Metrics Definitions R15.5.1
Maturity Level: Level 4 - Forum Approved
Release Status: Archived
Details:
This document provides details of the Metrics names, definitions, identification and calculation for use in various business types and business functions. It contains definitions of 1700 metrics that have been defined in TM Forum and provides them wi...
Standard(s): Best Practices
TR250 API REST Conformance Guidelines R15.5.1
Maturity Level: Level 4 - Forum Approved
Release Status: Production
Details:
This document provides information for the development of TM Forum REST APIs Conformance Certification. Application Programming Interfaces, better known by their acronym, API, are becoming ubiquitous and widely recognized as their potential to trans...
Standard(s): Integration Framework
GB922 User’s Guide R15.5.1
Maturity Level: Level 4 - Forum Approved
Document version: 15.5.2
Release Status: Archived
Details:
In this release the User's Guide has been updated for the addition of explanations of derived associations to section 1.4.5 Guidelines for Defining Associations.
Standard(s): Information Framework (SID)
GB922 Party R15.5.1
Maturity Level: Level 4 - Forum Approved
Document version: 15.5.2
Release Status: Archived
Details:
The Party guide book defines the information about companies and people. In this release the document has been updated for the addition of the BusinessOperationEntity and Currency related section, with updating of the figures impacted.
Standard(s): Information Framework (SID)
GB922 Engaged Party R15.5.1
Maturity Level: Level 4 - Forum Approved
Document version: 15.5.2
Release Status: Archived
Details:
The Engaged Party guide book provides expanded support for multi-role business models. It has been updated for this release as follows: Added Party Payment ABE Updated PartyPrivacy ABE Added PartyRoleProductOffering to ProductOfferingPrice ex...
Standard(s): Information Framework (SID)
GB922 Customer R15.5.1
Maturity Level: Level 4 - Forum Approved
Document version: 15.5.2
Release Status: Archived
Details:
The Customer guide book provides the definitions of the customer business entities. It has been updated as follows for this release: Changes for EP Payment that impacts CustomerPayment Corrections for adding types on PaymentPlan's attribute.
Standard(s): Information Framework (SID)
GB941B-1 Revenue Assurance Maturity Model Questionnaire R15.5.1
Maturity Level: General availability (GA)
Document version: 2.1.2
Release Status: Production
Details:
This new version of the Revenue Assurance Maturity Model (RAMM v2.1) contains changes to RAMM v2.0 based on the experience of service providers who had used the previous release. It includes the addition of the concept of key capabilities, which is o...
Standard(s): Best Practices
Virtualization: How to manage performance
Details:
End-to-end management in the virtualized world is particularly challenging because it must cover both virtualized and physical infrastructure, and increasingly it must reach across partners’ networks to cover the entire digital ecosystem or value f...
Omnichannel: Navigating new territory
Details:
Customers are more empowered than they have ever been, due to the growing choice of providers and offers open to them. If they don’t like what they experience, they are increasingly willing and able to go elsewhere.Customers’ expectations are fue...
