Member Profile
ETIYA
Etiya is a leading software company providing customer experience-focused AI-driven Digital Transformation with its award-winning product portfolio.
Founded in 2004, Etiya has more than 1600 employees and offices in 3 continents and 7 countries.
Its microservice-based architecture, DevOps methodology, and AI-driven portfolio provide a competitive advantage to its customers by bringing agility and flexibility into their business. It's products and solutions are built in accordance with the ODA standards and principles of TM Forum, and use Open APIs, allowing easy integration and enabling CSPs to transform into an agile digital operation.
Etiya’s portfolio incorporates innovative AI technologies, including NLP, ML, LLM and GenAI, to enable insights, predictions, recommendations and virtual assistant functionalities.
Etiya provides turnkey, end-to-end digital transformation to many customers worldwide. Its products have been successfully implemented and proven in tier 1 service providers and have the scalability to handle millions of orders per day.
Its business processes and business entities are certified to the latest TM Forum standards, TM Forum Frameworx version 21.0 and achieved the highest number of conformant TM Forum Business Process Framework Level 3 Certifications and SID entities of any vendor. The company has achieved Platinum level Open API conformance certification and Ready for ODA status with TM Forum, and it is a member of the CAMARA Open API initiative.
Etiya exists to move agilely beyond existing standards in its relationships with the customers, in innovation, and in its ambition to expand and grow.
Type: Corporate Member |
Date Joined: March 5, 2009 |
Principal Contact: Ali Durmuş |
TM Forum Engagement Manager: Claire Watson |
Awards & Recognition
2022
Thierry Reynard
2024
Best Moonshot Catalyst – Growth Challenge
2023
Outstanding Catalyst - Sustainability & Impact on Society
2022
Outstanding Catalyst – Impact on society and sustainability
2019
Outstanding Catalyst - innovation
Conformant Products, Solutions or Implementations
Certification | Certification Scope | Release | Product/​Solution | Certification Date |
---|---|---|---|---|
Open API | 4.0.0 | Etiya Digital BSS platform | June 2023 | |
Open API | 4.0.0 | Etiya Digital BSS platform | June 2023 | |
Open API | 4.1.0 | Etiya’s Network Commerce and Management Platform (NetCoM) | June 2023 | |
Open API | 4.0.0 | Etiya Digital BSS platform | June 2023 | |
Open API | 4.0.0 | Etiya Digital BSS platform | June 2023 | |
Open API | R19.0 / 4.0 | Etiya Customer Service Management (CSM) | May 2023 | |
Open API | R20.5/4.0 | Etiya RIM (Resource Inventory Management) | May 2023 | |
Open API | R21.0/4.1 | Etiya Campaign Management | May 2023 | |
Open API | R18.0 / 4.0 | Etiya AI Platform | May 2023 | |
Open API | R19.0 / 4.0 | Etiya Digital BSS | May 2023 | |
Open API | R19.0 / 4.0 | Etiya Digital BSS | May 2023 | |
Open API | R20.5 / 4.0 | Etiya Digital BSS | May 2023 | |
Open API | R19.0 / 4.0 | Etiya Digital BSS | May 2023 | |
Open API | R21.0 / 4.0 | Etiya Digital BSS | May 2023 | |
Open API | R19.0 / 4.0 | Etiya Digital BSS | May 2023 | |
Open API | R21.0 / 4.1 | Etiya Digital BSS | May 2023 | |
Open API | R19.0 / 4.0 | Etiya Digital BSS | May 2023 | |
Open API | R19.0 / 4.0 | Etiya Digital BSS | May 2023 | |
Open API | R19.0 / 4.0 | Etiya Digital BSS | May 2023 | |
Open API | R21.0 / 4.0 | Etiya Digital BSS | May 2023 | |
Open API | R21.0 / 4.0 | Etiya Digital BSS | April 2023 | |
Open API | R19.0 / 4.0 | Etiya Digital BSS | April 2023 | |
eTOM & SID | R21.0 | ETIYA BSS Platform V12.0 | December 2021 | |
eTOM & SID | 17.5 | BSS Platform V9.0 | May 2018 | |
eTOM & SID | 15.0 | Telaura Suite V7.0 | March 2016 | |
eTOM & SID | 13.0 | Telaura CRM Suite V5.0 | June 2014 | |
eTOM & SID | 9.0 & 9.5 | Telaura CRM Suite V3.0 | May 2012 |
Staff Certification
Career Certified Professionals (114)
Knowledge Certified Professionals (743)
Signed Manifesto
Sign Date | |
---|---|
Open API & Open Digital Architecture Manifesto | Nov 2019 |
Open API Manifesto | Dec 2016 |