The digital economy represents a significant opportunity for all businesses and industries. The combination of considerable improvements in technology (e.g storage costs, leveraging more broadly IT fabric – SDN/NFV), disruptive market changes (e.g cloud, innovative solutions) and industry changes (e.g CSP’s, OTT players, Utilities etc) within the digital ecosystem presents an opportunity for us all.
Transforming to a digital business however, can be slow. Visible reasons for this include time to market too slow, poor customer experience, OpEx too high and poor ROI on CapEx and poor access to data. Understanding the underlying causes is key to addressing these issues. There are many:
- 50-100x more products than needed
- Lack of clear, end-to-end processes, 10-20x more applications (systems) than needed
- Poor Business/IT relationship and product-centric IT mentality
- Ad-hoc, individual project approach to transformation
- Waterfall-style management approach and poor access to data
Causes compound by organization and cultural challenges.
TM Forum is focused on defining the operating models for digital business, based on experience and best practice and the digital business journey – practical how-to guidance for the journey of digital business transformation.
Companies with a clear digital strategy lead the market. They are characterized by being – more agile, efficient, innovative, customer centric, data driven, secure and mobile. Typically, companies:
- Are more profitable
- Achieve more revenue
- Receive higher market valuations
Forum contribution and value
Many transformation projects run in a functional silo, simplifying one aspect of the business, such as IT. Succeeding with digital transformation demands rethinking business operations end-to-end.
Frameworx underpins successful end-to-end transformation by providing a comprehensive suite of industry standard frameworks and best practices that help digital businesses to maximize agility, efficiency and margin.
These frameworks and best practices are developed across a number of TM Forum programs, including:
- Customer Centricity
- Agile Business and IT
- Open Digital
|Supporting our members|
14 agile projects in this release of Frameworx, delivered by 630 members from 230 member companies!
|Training and Certification||
Official TM Forum Training and Certification is a critical supporting tool in helping our members continuously transform and succeed in the digital economy. At the heart of our training portfolio is Frameworx, TM Forum’s suite of best practices and standards that have helped hundreds of companies reduce cost, risk and time-to-market.