Convergent services are a complicated and often costly business. Between delivering the service and collecting the cash, there are literally hundreds of problems that can arise, many of them far from obvious.The costs incurred from making mistakes can be frightening—not only monetarily, but can also impact customer loyalty and your brand. Something like overcharging may lead to b
This page outlines projects that are part of the TM Forum Integration Program. A key part of the Integration Program is a set of Frameworx Interfaces. The diagram below outlines the steering teams as well as all the interface projects that are active in the TM Forum Integration Program. Click here for the complete project list.
Description and purpose
Service providers want to be
TM Forum Frameworx provides a library of business processes, process flows and guidance for the application of business processes that together create a blueprint for service providers of all kinds to maximize efficiency and effectiveness while enabling innovation, flexibility and optimal integration with technology.
To be competitive, enterprises need to optimi
The best practices and standards found in TM Forum Frameworx enable effective Product Lifecycle Management (PLM), taking the pain out of service creation and management, automating the lifecycle using sophisticated product and service catalogs, and providing a clear view of the associated business processes and interfaces.
This program transforms ad hoc approach
Chris Stock is the Director of Security and Privacy Management Programs at TM Forum.
The Big Picture
As both the consumer and commercial worlds embrace all things digital, the complexity of integrating and managing digital services will only grow. New services are created every day through a complex value chain of partners.
This results in growing challenges in delivering
TM Forum’s Agile Business and IT Program helps service providers and enterprises continuously optimize their IT and operations to deliver the speed and flexibility needed to succeed in the digital world – dramatically reducing costs, risks, and time-to-market.IT is quickly becoming the powerhouse of any business. Established IT organizations face significant pressure to transfo