Member Profile
Salesforce is the #1 CRM, bringing companies and customers together in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, voice, and artificial intelligence—to connect to their customers in a whole new way. Communications Cloud is an industry-specific product suite built in alignment with TM Forum industry standards that transforms the B2C, B2B and wholesale customer experience, accelerating digital channel adoption, reducing product launch cycles and streamlining order capture, fulfilment and delivery. For information, please visit www.salesforce.com.
Type: Corporate Member |
Date Joined: May 12, 2010 |
Principal Contact: Abhijit Sur |
TM Forum Engagement Manager: Rhea Chamberlain |
Awards & Recognition

2023
Outstanding Catalyst – Sustainability and Impact on Society
2022
Best ecosystem design
2021
Best ecosystem design
2019
Outstanding CurateFx ecosystem design
2016
Most Innovative Catalyst – Commercial in Communications Industry
Conformant Products, Solutions or Implementations
Certification | Certification Scope | Release | Product/​Solution | Certification Date |
---|---|---|---|---|
eTOM & SID | 22.0 | Industries CPQ Release Winter 23 | February 2023 | |
eTOM & SID | 22.0 | Industries Order Management Release Winter 23 | February 2023 | |
SID | R21.0 | EPC / Loyalty Management Data Model Rel. W22 | January 2022 | |
Open API | R16.5 /v2.0 | Vlocity | April 2018 | |
Open API | R16.5 /v2.0 | Vlocity | February 2018 | |
Open API | R16.5 /v2.0 | Vlocity | January 2018 | |
eTOM | 16.0 | Solution for omni–channel service in Communications | February 2017 |
Staff Certification
Career Certified Professionals (48)
Knowledge Certified Professionals (138)
Signed Manifesto
Sign Date | |
---|---|
Open API & Open Digital Architecture Manifesto | Jul 2020 |
Open API Manifesto | May 2019 |