Member Profile
Salesforce
Salesforce is the #1 CRM, bringing companies and customers together in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, voice, and artificial intelligence—to connect to their customers in a whole new way. Communications Cloud is an industry-specific product suite built in alignment with TM Forum industry standards that transforms the B2C, B2B and wholesale customer experience, accelerating digital channel adoption, reducing product launch cycles and streamlining order capture, fulfilment and delivery. For information, please visit www.salesforce.com.
Type: Corporate Member |
Date Joined: May 12, 2010 |
Principal Contact: Abhi Sur |
TM Forum Engagement Manager: Rhea Chamberlain |
Awards & Recognition
2024
Best Moonshot Catalyst – AI Challenge
2023
Outstanding Catalyst - Business Impact
Outstanding Catalyst – Sustainability and Impact on Society
2022
Best ecosystem design
2021
Best ecosystem design
2019
Outstanding CurateFx ecosystem design
2016
Most Innovative Catalyst – Commercial in Communications Industry
Conformant Products, Solutions or Implementations
Certification | Certification Scope | Release | Product/​Solution | Certification Date |
---|---|---|---|---|
Open API | 4.0.1 | Salesforce Agentforce | October 2024 | |
Open API | 4.0.1 | Salesforce Communications Cloud | January 2024 | |
Open API | 4.0.1 | Salesforce Communications Cloud | January 2024 | |
Open API | 4.1.0 | Salesforce Communications Cloud | October 2023 | |
Open API | 4.0.0 | Salesforce Communications Cloud | October 2023 | |
Open API | 4.1.0 | Salesforce Communications Cloud | October 2023 | |
Open API | 4.0.0 | Salesforce Communications Cloud | October 2023 | |
eTOM & SID | 22.0 | Industries CPQ Release Winter 23 | February 2023 | |
eTOM & SID | 22.0 | Industries Order Management Release Winter 23 | February 2023 | |
SID | R21.0 | EPC / Loyalty Management Data Model Rel. W22 | January 2022 | |
eTOM | 16.0 | Solution for omni–channel service in Communications | February 2017 |
Staff Certification
Career Certified Professionals (89)
Knowledge Certified Professionals (207)
Signed Manifesto
Sign Date | |
---|---|
Open API & Open Digital Architecture Manifesto | Jul 2020 |
Open API Manifesto | May 2019 |