Member Profile
Salesforce is the #1 CRM, bringing companies and customers together in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, voice, and artificial intelligence—to connect to their customers in a whole new way. Communications Cloud is an industry-specific product suite built in alignment with TM Forum industry standards that transforms the B2C, B2B and wholesale customer experience, accelerating digital channel adoption, reducing product launch cycles and streamlining order capture, fulfilment and delivery. For information, please visit www.salesforce.com.
| Type: Corporate Member |
| Date Joined: May 12, 2010 |
| Principal Contact: Abhijit Sur |
| TM Forum Engagement Manager: Rhea Chamberlain |
Awards & Recognition
2023
Outstanding Catalyst – Sustainability and Impact on Society
2022
Best ecosystem design
2021
Best ecosystem design
2019
Outstanding CurateFx ecosystem design
2016
Most Innovative Catalyst – Commercial in Communications Industry
Conformant Products, Solutions or Implementations
| Certification | Certification Scope | Release | Product/Solution | Certification Date |
|---|---|---|---|---|
| eTOM & SID | 22.0 | Industries CPQ Release Winter 23 | February 2023 | |
| eTOM & SID | 22.0 | Industries Order Management Release Winter 23 | February 2023 | |
| SID | R21.0 | EPC / Loyalty Management Data Model Rel. W22 | January 2022 | |
| Open API | R16.5 /v2.0 | Vlocity | April 2018 | |
| Open API | R16.5 /v2.0 | Vlocity | February 2018 | |
| Open API | R16.5 /v2.0 | Vlocity | January 2018 | |
| eTOM | 16.0 | Solution for omni–channel service in Communications | February 2017 |
Staff Certification
Career Certified Professionals (48)
Abhijit Sur: Business Development Manager, Platform Development Manager
Aditya Jamwal: Open API Skill Certification
Adolfo Magan: Business Development Manager, Frameworx Transformation Manager
Alexander Angel: Business Development Manager, Frameworx Transformation Manager, Platform Development Manager
Ali Aydin Karaca: Artificial Intelligence & Data Manager, Business Development Manager, Frameworx Transformation Manager, Open API Skill Certification, Platform Development Manager
Ashish Paymode: Open API Skill Certification
Aslihan Guldasi: Business Development Manager
Bernd Viefhues: Business Development Manager, Frameworx Transformation Manager
Corinne Orr: Business Development Manager, Frameworx Transformation Manager
Daisy Brahpuria: Open API Skill Certification
Dante Simboli: Business Development Manager, Frameworx Transformation Manager, Platform Development Manager
Devika Sadekar: Open API Skill Certification
Dharamvir Singh Tanwar: Open API Skill Certification
Edward Potter: Business Development Manager, Frameworx Transformation Manager
Eric Suwandhi: Business Development Manager, Frameworx Transformation Manager, Platform Development Manager
Etienne Lamontagne: Business Development Manager, Frameworx Transformation Manager
Fabio Schiozer: Business Development Manager, Frameworx Transformation Manager
Fabricio Maia: Business Development Manager, Frameworx Transformation Manager, Platform Development Manager
Gustavo Fabio: Open API Skill Certification
Higinio Lobato: Business Development Manager, Frameworx Transformation Manager
Jeff Bygrave: Business Development Manager
Jignesh Vyas: Artificial Intelligence & Data Manager, Business Development Manager, Frameworx Transformation Manager, Platform Development Manager
Jit Fatt Lim: Business Development Manager, Frameworx Transformation Manager
John Griffith: Open API Skill Certification
Juan Martin Porcel: Open API Skill Certification
Kshitij Shivani: Business Development Manager, Frameworx Transformation Manager, Open API Skill Certification, Platform Development Manager
Mabel Castano: Business Development Manager
Mark Woodward: Business Development Manager
Mian Fayyaz Ahmed: Business Development Manager, Frameworx Transformation Manager, Platform Development Manager
Miguel Angel Godinez Lira: Business Development Manager
Milan Jelaca: Business Development Manager
Olivier Becha: Business Development Manager, Frameworx Transformation Manager
Pei San Lai: Business Development Manager
Pratyay Jaidev: Open API Skill Certification
Praveen Kothapalli: Artificial Intelligence & Data Manager, Business Development Manager, Frameworx Transformation Manager, Platform Development Manager
Regina Elbert: Business Development Manager, Frameworx Transformation Manager
Rima Dahiwal: Business Development Manager, Frameworx Transformation Manager, Open API Skill Certification
Rodolfo Lourenço Tretel: Open API Skill Certification
Stefano Santoro: Business Development Manager, Frameworx Transformation Manager
Stefan Wehner: Business Development Manager, Frameworx Transformation Manager
Steffen Mueller: Business Development Manager, Frameworx Transformation Manager
Subhrasankha Mohapatra: Business Development Manager, Platform Development Manager
Sumitkumar Shingavi: Artificial Intelligence & Data Manager, Business Development Manager, Frameworx Transformation Manager, Platform Development Manager
Tom Madden-Briggs: Platform Development Manager
Ulises Ortiz: Business Development Manager, Frameworx Transformation Manager
Vishavdeep Sharma: Business Development Manager, Frameworx Transformation Manager
Wan Then: Business Development Manager, Frameworx Transformation Manager, Platform Development Manager
Wendy Dorta: Open API Skill Certification
Knowledge Certified Professionals (138)
Abhijit Sur: Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level
Aditya Jamwal: Information Framework (SID) Foundation Level, Open Digital Framework Foundation Level Exam, TM Forum Open API Foundation Level, TM Forum Open API Practitioner Level
Adolfo Magan: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level
Ahmed Saad: Open Digital Framework Foundation Level Exam
Alexander Angel: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, Open Digital Architecture Foundation Level, TM Forum Open API Foundation Level
Alexander Morozov: Information Framework (SID) Foundation Level, Information Framework (SID) Practitioner Level, TM Forum Open API Foundation Level
Alfonso Alvarez Jimenez: Frameworx Foundation Level
Ali Aydin Karaca: AI Foundation Level, Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, Open Digital Architecture Foundation Level, TM Forum Open API Foundation Level, TM Forum Open API Practitioner Level
Amit Goenka: AI Foundation Level, Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Information Framework (SID) Foundation Level, Open Digital Framework Foundation Level Exam, TM Forum Open API Foundation Level
Anand Kaushal: TM Forum Open API Foundation Level
Angel Barragan: Information Framework (SID) Foundation Level
Anirudh Goel: Information Framework (SID) Foundation Level
Ankit Mishra: TM Forum Open API Foundation Level
Ankit Mishra: Information Framework (SID) Foundation Level
Anna Scislewska: Information Framework (SID) Foundation Level
Anwesha Dutta: Information Framework (SID) Foundation Level
Arvind Kumar: TM Forum Open API Foundation Level
Ashik Shah: Information Framework (SID) Foundation Level
Ashish Paymode: Information Framework (SID) Foundation Level, Open Digital Framework Foundation Level Exam, TM Forum Open API Foundation Level, TM Forum Open API Practitioner Level
Aslihan Guldasi: Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level
Ayoub Taha: Information Framework (SID) Foundation Level
Bernd Viefhues: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level
Carlos Alonso Rodriguez: Information Framework (SID) Foundation Level
Charles Fairley: Frameworx Foundation Level
Chris Hughes: Open Digital Architecture Foundation Level
Corinne Orr: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level
Daisy Brahpuria: Information Framework (SID) Foundation Level, Open Digital Framework Foundation Level Exam, TM Forum Open API Foundation Level, TM Forum Open API Practitioner Level
Daniel Conceição Valente Rei: Information Framework (SID) Foundation Level
Dante Simboli: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, Open Digital Architecture Foundation Level, TM Forum Open API Foundation Level
Devika Sadekar: Information Framework (SID) Foundation Level, Open Digital Framework Foundation Level Exam, TM Forum Open API Foundation Level, TM Forum Open API Practitioner Level
Dharamvir Singh Tanwar: Information Framework (SID) Foundation Level, Open Digital Framework Foundation Level Exam, TM Forum Open API Foundation Level, TM Forum Open API Practitioner Level
Eduardo Bimonte: Frameworx Foundation Level
Edward Potter: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level
Eric Suwandhi: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, Open Digital Architecture Foundation Level, TM Forum Open API Foundation Level
Etienne Lamontagne: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level
Evgeny Kutepov: Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level, TM Forum Open API Practitioner Level
Fabio Schiozer: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level, TM Forum Open API Practitioner Level
Fabricio Maia: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Digital Business Ecosystems Foundation Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, Open Digital Architecture Foundation Level, TM Forum Digital Maturity & Transformation Foundation Level, TM Forum Open API Foundation Level, TM Forum Open API Practitioner Level
Federico Ortiz: Information Framework (SID) Foundation Level
Francisco Olavo: Information Framework (SID) Foundation Level
Frederic Schmeler: Information Framework (SID) Foundation Level
Gilbert Van Erk: Frameworx Foundation Level, Open Digital Architecture Foundation Level
Gismario Cabral: Information Framework (SID) Foundation Level
Gladson Russo: Digital Business Ecosystems Foundation Level, Open Digital Framework Foundation Level Exam, TM Forum Open API Foundation Level
Gregg Yeandle: Frameworx Foundation Level
Guilherme Barreto: Business Process Framework (eTOM) Foundational Level
Gustavo Fabio: Information Framework (SID) Foundation Level, Open Digital Framework Foundation Level Exam, TM Forum Open API Foundation Level, TM Forum Open API Practitioner Level
Hernan Grosser: Open Digital Architecture Foundation Level
Higinio Lobato: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level
Ignacio Prieto: Frameworx Foundation Level, Open Digital Architecture Foundation Level
Ivan Forgione: Information Framework (SID) Foundation Level
Jaichitra Venkataramanappa: Frameworx Foundation Level
Jasmina Misljencevic: Open Digital Architecture Foundation Level
Jeevanprakash Cm: Frameworx Foundation Level
Jeff Bygrave: Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level
Jignesh Vyas: AI Foundation Level, Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Digital Business Ecosystems Foundation Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, Open Digital Architecture Foundation Level, Revenue Assurance Foundation Level, TM Forum Digital Maturity & Transformation Foundation Level, TM Forum Open API Foundation Level, Transition to Virtualized Networks Foundation Level
Jin Wang: Business Process Framework (eTOM) Foundational Level, Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level, TM Forum Open API Practitioner Level
Jit Fatt Lim: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level
Joao Campos: Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level
John Griffith: Information Framework (SID) Foundation Level, Open Digital Framework Foundation Level Exam, TM Forum Open API Foundation Level, TM Forum Open API Practitioner Level
Jonathan Cohen: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Information Framework (SID) Foundation Level
Jonathan Smids: Information Framework (SID) Foundation Level
Joshika Joshika: TM Forum Open API Foundation Level
José Zacarias: Business Process Framework (eTOM) Foundational Level
Juan Martin Porcel: Information Framework (SID) Foundation Level, Open Digital Framework Foundation Level Exam, TM Forum Open API Foundation Level, TM Forum Open API Practitioner Level
Justin Yue: Open Digital Framework Foundation Level Exam, TM Forum Open API Foundation Level, TM Forum Open API Practitioner Level
Karn Singh: TM Forum Open API Foundation Level
Kshitij Shivani: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, Open Digital Architecture Foundation Level, TM Forum Open API Foundation Level, TM Forum Open API Practitioner Level
Lakshmi Mallidi: Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level
Lars Kujath: Information Framework (SID) Foundation Level, Open Digital Framework Foundation Level Exam, TM Forum Open API Foundation Level
Lavanya Sadasivam: Information Framework (SID) Foundation Level, Open Digital Framework Foundation Level Exam
Lilach Kiron: Information Framework (SID) Foundation Level
Luiz Gustavo Souza Fagundes: Business Process Framework (eTOM) Foundational Level, Open Digital Framework Foundation Level Exam
Lyndon Dowling: Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level
Mabel Castano: Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level
Mahesh Eerapagula: TM Forum Open API Foundation Level
Manjunath Rajanna: Information Framework (SID) Foundation Level
Manohar Ganesan: Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level
Marcel Muller: Frameworx Foundation Level
Mark Woodward: Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level
Meera Joy: Frameworx Foundation Level
Mian Fayyaz Ahmed: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level
Miguel Angel Godinez Lira: Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level
Miguel Arevalo: Business Process Framework (eTOM) Foundational Level, Open Digital Framework Foundation Level Exam
Mike Mcgeehan: Frameworx Foundation Level
Milan Jelaca: Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level
Nenad Petrovic: Information Framework (SID) Foundation Level
Nuno Martins: Information Framework (SID) Foundation Level
Odair Civelli Junior: Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level, TM Forum Open API Practitioner Level
Oleksandra Shekhovtsova: Open Digital Framework Foundation Level Exam, TM Forum Open API Foundation Level
Olivier Becha: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level
Omar Vina Bowers: Information Framework (SID) Foundation Level
Paul Rashleigh: Information Framework (SID) Foundation Level, Open Digital Framework Foundation Level Exam, TM Forum Open API Foundation Level
Pavitra Bhat: Information Framework (SID) Foundation Level
Pei San Lai: Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level
Peng Hock John Sze: Information Framework (SID) Foundation Level
Pratyay Jaidev: Information Framework (SID) Foundation Level, Open Digital Framework Foundation Level Exam, TM Forum Open API Foundation Level, TM Forum Open API Practitioner Level
Praveen Kothapalli: AI Foundation Level, Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Customer Centricity Foundation Level, Digital Business Ecosystems Foundation Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, Open Digital Architecture Foundation Level, TM Forum Digital Maturity & Transformation Foundation Level, TM Forum Open API Foundation Level, Transition to Virtualized Networks Foundation Level
Praveenkumar Saminathan: Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level
Ravi Kumar Kammari: Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level
Regina Elbert: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level
Renuka Singh: Information Framework (SID) Foundation Level
Rima Dahiwal: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, Open Digital Framework Foundation Level Exam, TM Forum Open API Foundation Level, TM Forum Open API Practitioner Level
Rodolfo Lourenço Tretel: Information Framework (SID) Foundation Level, Open Digital Framework Foundation Level Exam, TM Forum Open API Foundation Level, TM Forum Open API Practitioner Level
Rohit Kumar Rathi: Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level
Sadananda Yeakadhara Swamy: Application Framework (TAM) Foundation Level, Information Framework (SID) Foundation Level
Salvador Alvarez: Information Framework (SID) Foundation Level
Sandro Chagas: Frameworx Foundation Level
Santiago Lorente Jurado: Information Framework (SID) Foundation Level, ODA Components Foundation Level Exam, TM Forum Open API Foundation Level
Saurabh Maggo: Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level, TM Forum Open API Practitioner Level
Shashi Kumar: Information Framework (SID) Foundation Level
Shehzada Munir: Frameworx Foundation Level
Shishir Bansal: Frameworx Foundation Level
Shivakeerthi Hulamani: TM Forum Open API Foundation Level
Shiv Prateek Sharma: Information Framework (SID) Foundation Level
Smita Sethi: Open Digital Framework Foundation Level Exam
Stefano Pietrella: Business Process Framework (eTOM) Foundational Level, Open Digital Framework Foundation Level Exam
Stefano Santoro: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level
Stefan Wehner: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level
Steffen Mueller: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level
Stuart Holwell: Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level
Subhrasankha Mohapatra: Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level
Sumitkumar Shingavi: AI Foundation Level, Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level
Surendra Nath Duggirala: Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level
Tom Madden-Briggs: Frameworx Foundation Level, Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level
Ulises Ortiz: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level
Vaibhav V Pawar: Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level
Vaishnavi Goyal: Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level
Vinod Nagaraj: Frameworx Foundation Level
Vishavdeep Sharma: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level
Wade Lovell: Information Framework (SID) Foundation Level, Open Digital Framework Foundation Level Exam, TM Forum Open API Foundation Level
Wagner Rosado: Open Digital Framework Foundation Level Exam
Wan Then: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level
Wantuil Firmiano: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Information Framework (SID) Foundation Level
Wendy Dorta: TM Forum Open API Practitioner Level
Wendy Dorta: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Digital Business Ecosystems Foundation Level, Information Framework (SID) Foundation Level, Open Digital Framework Foundation Level Exam, TM Forum Open API Foundation Level
Yogesh Sharma: Information Framework (SID) Foundation Level, Open Digital Framework Foundation Level Exam
Zainul Abidin Mulla: Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level
Signed Manifesto
| Sign Date | |
|---|---|
| Open API & Open Digital Architecture Manifesto | Jul 2020 |
| Open API Manifesto | May 2019 |