Member Profile

Saudi Telecom Company

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Type: Corporate Member

Date Joined: June 26, 2003

Principal Contact: Rayian Muhalhal

TM Forum Engagement Manager: Hassan Abedi

Awards & Recognition

2010
TM Forum Operational Excellence Award

2022

Outstanding Catalyst – Business impact

Zero-touch digital marketplace - Phase III

Outstanding industry contribution to TM Forum

Leveraging AI/ML to drive CX business outcomes proactively

2021

Best implementation of innovative technology solutions

Leveraging AI/ML to drive CX business outcomes proactively

Conformant Products, Solutions or Implementations

Certification	Certification Scope	Release	Product/Solution	Certification Date
TMF622 - Product Ordering Management	Real World Open API	4.0.0	Catalog Driven Customer Order Management Solution	September 2023
TMF620 - Product Catalog Management	Real World Open API	4.1.0	Catalog Driven Customer Order Management Solution	September 2023
CEM/Customer Journeys	CEM	CEM		January 2023
Business Process and Information Frameworks	eTOM & SID	R21.0	Wholesale Solution for stc's Wholesale Business Unit (WBU)	December 2021
Business Process Framework	eTOM	19.0	STC–Application Operations	November 2019
Business Process and Information Frameworks	eTOM & SID	18.5	Concept to Market (C2M) Journey – STC CBU Segment eTOM & SID	July 2019
Customer Experience Management	CEM	R17.5	Smart Care Solution Customer Journeys for STC	December 2018
Customer Experience Management	CEM	R17.5	Smart Care Solution Customer Experience (CEI) for STC	December 2018
Business Process Framework	eTOM	17.5	Customer Fulfillment Process Journey	September 2018
Business Process Framework	eTOM	17.0	E2E Customer Assurance Process Journey	December 2017
Business Process Framework	eTOM	17.0	ECEE (Enterprise Customer Experience Excellence)	November 2017

Staff Certification

Career Certified Professionals (61)

Abdelkhalek Ibrahim: Business Development Manager, Business Process Modeler, Frameworx Transformation Manager

Abdullah Alduwaisi: Business Development Manager

Abdullah Alshafie: Business Development Manager, Frameworx Transformation Manager

Abdulrehman Aldosari: Business Development Manager, Frameworx Transformation Manager

Abdur-Raheem Raj: Business Development Manager, Frameworx Transformation Manager

Ahmad Al-Romaih: Business Development Manager, Frameworx Transformation Manager

Ahmad Saud: Business Development Manager, Frameworx Transformation Manager

Ahmed Elshazly: Business Development Manager

View all

Ahmed Fahmy: Business Development Manager, Business Process Modeler, Frameworx Transformation Manager, Platform Development Manager

Ahmed Khamis: Business Development Manager, Platform Development Manager

Ahmed Mokhtar: Business Development Manager, Frameworx Transformation Manager, Platform Development Manager

Ahmed Ossama: Business Development Manager, Frameworx Transformation Manager

Amr Yousry Ahmed: Business Development Manager, Frameworx Transformation Manager, Platform Development Manager

Arunkumar Malayalathar Velayudham: Business Development Manager, Frameworx Transformation Manager

Ayman Ismail: Business Development Manager, Platform Development Manager

Azeej Babu Shaik: Business Development Manager, Frameworx Transformation Manager

Basem Elfetiany: Business Development Manager, Frameworx Transformation Manager

Elfatih Suliman: Business Process Modeler

Erhan Erol: Business Development Manager

Faisal Alotaibi: Business Development Manager, Frameworx Transformation Manager

Fawaz Alsoby: Business Development Manager, Frameworx Transformation Manager

Haytham Abozaid: Business Development Manager

Hosam Alzahrani: Business Development Manager, Frameworx Transformation Manager

Ibraheem Mohareb: Business Development Manager, Frameworx Transformation Manager

Ibrahim Alwehaibi: Business Development Manager, Frameworx Transformation Manager

Ismail Walyallah: Artificial Intelligence & Data Manager, Business Development Manager, Frameworx Transformation Manager

Khaled Amrosy: Business Development Manager

Laith Alrawadieh: Business Development Manager, Business Process Modeler, Information Modeler, Operation Architect, Platform Development Manager

Mahmoud Nasr: Business Development Manager, Frameworx Transformation Manager, Platform Development Manager

Majed Almutairy: Business Development Manager, Frameworx Transformation Manager, Platform Development Manager

Mansoor Ahmed: Business Development Manager, Frameworx Transformation Manager

Mohamed Elfouly: Business Development Manager, Frameworx Transformation Manager

Mohamed Farhat: Business Development Manager, Frameworx Transformation Manager

Mohammad Almorsy: Business Development Manager

Mohammad Bahgat Moustafa: Business Development Manager, Frameworx Transformation Manager

Mohammed Alfarhood: Business Development Manager, Frameworx Transformation Manager, Platform Development Manager

Mostafa Hassaneen: Business Development Manager, Frameworx Transformation Manager

Mostafa Hatata: Business Development Manager, Frameworx Transformation Manager

Mugeeth Khzai: Business Development Manager, Frameworx Transformation Manager

Mushtaq Ahemmad: Business Development Manager, Frameworx Transformation Manager

Mustafa Yildiz: Business Development Manager

Nezar Al Huzaimi: Business Development Manager, Frameworx Transformation Manager, Platform Development Manager

Nuno Vieira: Business Development Manager, Platform Development Manager

Omar Aljubair: Business Development Manager, Frameworx Transformation Manager, Platform Development Manager

Osamah Aldawood: Business Development Manager, Frameworx Transformation Manager

Prathap Boddu: Business Development Manager, Frameworx Transformation Manager

Ragheb Agag: Business Development Manager

Rajeev Kumar Shrivastava: Business Development Manager, Frameworx Transformation Manager

Rami Ahmad Mohammad Al-Qadi: Business Development Manager, Frameworx Transformation Manager

Ryan Aldrees: Business Development Manager, Frameworx Transformation Manager

Saravanan Somasundaram: Business Development Manager, Frameworx Transformation Manager

Shahul Iqbal: Business Development Manager, Platform Development Manager

Shaik Karimulla: Business Development Manager

Shaman Alenazi: Business Process Modeler

Tariq Alghubaywi: Business Development Manager, Frameworx Transformation Manager

Umar Syed: Business Development Manager, Frameworx Transformation Manager

Vamshi Sudharshanam: Business Development Manager, Platform Development Manager

Velumani Ramasamy: Business Development Manager, Frameworx Transformation Manager

Venkata Raju Jakkula: Business Development Manager

Yahya Ibrahim Azab: Business Development Manager

Zyad Elmekki: Artificial Intelligence & Data Manager, Business Development Manager, Frameworx Transformation Manager

Knowledge Certified Professionals (106)

Abdelkhalek Ibrahim: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Business Process Framework (eTOM) Practitioner Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, TM Forum ECLC / CompTIA Cloud Essentials

Abdullah Alasmari: Business Process Framework (eTOM) Foundational Level

Abdullah Alduwaisi: Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Abdullah Almazmumi: Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level

Abdullah Alshafie: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Abdulrahman Daba: Business Process Framework (eTOM) Foundational Level

Abdulrehman Aldosari: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Abdur-Raheem Raj: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

View all

Ahmad Abd Elhamid: Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level

Ahmad Al-Romaih: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Ahmad Saud: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Ahmed Alanazi: Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, ODA Components Foundation Level Exam, Open Digital Framework Foundation Level Exam, TM Forum Open API Foundation Level

Ahmed Elshazly: Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, Revenue Assurance Foundation Level

Ahmed Fahmy: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Business Process Framework (eTOM) Practitioner Level, Customer Centricity Foundation Level, Digital Business Ecosystems Foundation Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, Information Framework (SID) Practitioner Level, TM Forum / ECLC Virtualization Essentials, TM Forum Digital Maturity & Transformation Foundation Level, TM Forum Digital Maturity Model Practitioner Level, TM Forum Open API Foundation Level

Ahmed Khamis: Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level

Ahmed Mokhtar: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Digital Business Ecosystems Foundation Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, Open Digital Architecture Foundation Level, TM Forum Open API Foundation Level

Ahmed Ossama: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Ameer Niyazi: Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level

Amr Yousry Ahmed: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level

Arshad Mahmood: Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level

Arunkumar Malayalathar Velayudham: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Ayman Ismail: Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level

Azeej Babu Shaik: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Basem Elfetiany: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Elfatih Suliman: Business Process Framework (eTOM) Foundational Level, Business Process Framework (eTOM) Practitioner Level, Frameworx Foundation Level

Erhan Erol: Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Faisal Alotaibi: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Farid Al Zoubi: Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level

Fawaz Alsoby: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Gopakumar P.k: Business Process Framework (eTOM) Foundational Level

Haifa Alawad: Frameworx Foundation Level

Hatim Al Qahtani: Customer Centricity Foundation Level, TM Forum Digital Maturity & Transformation Foundation Level, TM Forum Digital Maturity Model Practitioner Level

Haytham Abozaid: Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Hejab Alsubaie: Business Process Framework (eTOM) Foundational Level, Business Process Framework (eTOM) Practitioner Level

Hosam Alzahrani: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Hussain Harboosh: Business Process Framework (eTOM) Foundational Level

Hussam Alqassab: Business Process Framework (eTOM) Foundational Level

Ibraheem Mohareb: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Ibrahim Alwehaibi: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Ibrahim Sabry: Business Process Framework (eTOM) Foundational Level, Customer Centricity Foundation Level, TM Forum Digital Maturity & Transformation Foundation Level, TM Forum Digital Maturity Model Practitioner Level

Ismail Walyallah: AI Foundation Level, Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Customer Centricity Foundation Level, Digital Business Ecosystems Foundation Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, Open Digital Architecture Foundation Level, TM Forum Digital Maturity Model Practitioner Level

Jumana Albelaihed: Business Process Framework (eTOM) Foundational Level, Information Framework (SID) Foundation Level, ODA Components Foundation Level Exam, Open Digital Framework Foundation Level Exam, TM Forum Open API Foundation Level

Khaled Amrosy: Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Laith Alrawadieh: Business Process Framework (eTOM) Foundational Level, Business Process Framework (eTOM) Practitioner Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, Information Framework (SID) Practitioner Level, TM Forum Digital Maturity & Transformation Foundation Level, TM Forum Digital Maturity Model Practitioner Level, TM Forum Open API Foundation Level

Mahmoud Nasr: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level

Majed Almutairy: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level

Majid Farhan: Frameworx Foundation Level

Mansoor Ahmed: Business Process Framework (eTOM) Foundational Level

Mansoor Ahmed: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Moamen Khattab: Business Process Framework (eTOM) Foundational Level

Mohamed Elfouly: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, Revenue Assurance Foundation Level

Mohamed Farhat: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Mohamed Khalifa: Business Process Framework (eTOM) Foundational Level

Mohammad Ajaji: Business Process Framework (eTOM) Foundational Level, Revenue Assurance Foundation Level

Mohammad Almorsy: Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, Revenue Assurance Foundation Level

Mohammad Bahgat Moustafa: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Mohammed Al.ghareeb: Business Process Framework (eTOM) Foundational Level, Information Framework (SID) Foundation Level, Open Digital Framework Foundation Level Exam

Mohammed Alfarhood: AI Foundation Level, Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, ODA Components Foundation Level Exam, TM Forum Open API Foundation Level

Mohammed Alfayez: Business Process Framework (eTOM) Foundational Level

Mohanned Alghamdi: Business Process Framework (eTOM) Foundational Level

Mostafa Hassaneen: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Customer Centricity Foundation Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Mostafa Hatata: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Customer Centricity Foundation Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Mugeeth Khzai: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Muhammad Zeb: Business Process Framework (eTOM) Foundational Level, Information Framework (SID) Foundation Level, Open Digital Framework Foundation Level Exam

Mushtaq Ahemmad: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Mustafa Yildiz: Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Naif Aldayel: Business Process Framework (eTOM) Foundational Level, Information Framework (SID) Foundation Level

Nasser Alsubait: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level

Nasser Alusaimi: Business Process Framework (eTOM) Foundational Level

Nezar Al Huzaimi: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level

Nuno Vieira: Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level

Omar Aljubair: AI Foundation Level, Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, Open Digital Architecture Foundation Level, TM Forum Open API Foundation Level

Omar Alqahtani: Frameworx Foundation Level

Osama Alfawzan: Business Process Framework (eTOM) Foundational Level, Information Framework (SID) Foundation Level, Open Digital Framework Foundation Level Exam

Osamah Aldawood: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Prathap Boddu: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Ragheb Agag: Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Rajeev Kumar Shrivastava: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Rami Ahmad Mohammad Al-Qadi: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Riswanbabu Haroonbasha: Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level

Ryan Aldrees: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Saad Bakhsh: Business Process Framework (eTOM) Foundational Level, Information Framework (SID) Foundation Level, Open Digital Framework Foundation Level Exam

Saeed Alghamdi: Information Framework (SID) Foundation Level, Open Digital Framework Foundation Level Exam, TM Forum Open API Foundation Level

Salah Almofleh: Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Salman Tariq: Business Process Framework (eTOM) Foundational Level

Sanchit Bhardwaj: Frameworx Foundation Level

Saravanan Somasundaram: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level

Shahul Iqbal: Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level

Shaik Karimulla: Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Shaman Alenazi: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Business Process Framework (eTOM) Practitioner Level, Customer Centricity Foundation Level, Frameworx Foundation Level

Sudheer Mambrakkal: Business Process Framework (eTOM) Foundational Level, Information Framework (SID) Foundation Level, Open Digital Framework Foundation Level Exam

Sultan Alqahtani: Business Process Framework (eTOM) Foundational Level, Information Framework (SID) Foundation Level

Sultan Alsufyani: Frameworx Foundation Level

Sultan Alyahya: Business Process Framework (eTOM) Foundational Level

Tarek Sakr: Business Process Framework (eTOM) Foundational Level, Customer Centricity Foundation Level, Digital Business Ecosystems Foundation Level, TM Forum Digital Maturity & Transformation Foundation Level

Tariq Alghubaywi: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Turki Alshaer: Business Process Framework (eTOM) Foundational Level

Umar Syed: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Vamshi Sudharshanam: Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, TM Forum Open API Foundation Level

Velumani Ramasamy: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Venkata Raju Jakkula: Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Waleed Aldweesh: Business Process Framework (eTOM) Foundational Level, Information Framework (SID) Foundation Level, ODA Components Foundation Level Exam, Open Digital Framework Foundation Level Exam, TM Forum Open API Foundation Level

Yahya Ibrahim Azab: Business Process Framework (eTOM) Foundational Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level

Yasser Almatroudi: Open Digital Framework Foundation Level Exam

Yasser Assiry: Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Information Framework (SID) Foundation Level, Open Digital Framework Foundation Level Exam, TM Forum Digital Maturity & Transformation Foundation Level, TM Forum Open API Foundation Level

Zyad Elmekki: AI Foundation Level, Application Framework (TAM) Foundation Level, Business Process Framework (eTOM) Foundational Level, Customer Centricity Foundation Level, Digital Business Ecosystems Foundation Level, Frameworx Foundation Level, Information Framework (SID) Foundation Level, Open Digital Architecture Foundation Level, Revenue Assurance Foundation Level, TM Forum Digital Maturity Model Practitioner Level, Transition to Virtualized Networks Foundation Level

Signed Manifesto

	Sign Date
Open API & Open Digital Architecture Manifesto	May 2022
Open API Manifesto	Feb 2022