Agile Operations Toolkit

Overview

What does the future of operations look like?

The Agile Operations toolkit provides a range of assets to support process analysts and other members of the operations community in realizing operations and process models based on the latest best practices which support current and anticipated future requirements of Digital Service Providers.

The toolkit is underpinned by the core TM Forum Frameworx assets, in particular the Business Process Framework and is tightly linked to the Agile OSS toolkit which contains assets to realise the IT systems needed to support Agile Operations. The impact of Virtualization and e2e automated operation has a profound change on operation and sets multiple transformation challenges.

Much of the most recent work on Agile Operations has been carried out in the ZOOM Project the key documents from this work are listed in the following table.

Resources Included