TM Forum — How to manage Digital Transformation, Agile Business Operations & Connected Digital Ecosystems
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DMM
PARTNERSHIP

Work with TM Forum’s partner network to start your digital transformation journey

Let’s talk

 

  • Digital Maturity Model
  • Become a DMM Practitioner
  • Download DMM Brochure
  • Request Call Back
  • DMM Resources
  • Join the DMM project – help develop the model

Becoming a ‘truly-digital’ telco cannot be fulfilled until the objectives around digitization or all aspects of transformation as defined by the TM Forum Digital Maturity Model (DMM) are achieved.

Muhammad Yasir Shahab, Enterprise Customer Experience Excellence, STC

Vodafone sees great value in the work being done through TM Forum on Digital Transformation. The Digital Maturity Model builds on the common vocabulary already provided through Frameworx and we see it as a valuable resource to guide member companies through their Digital Transformation.

Lester Thomas, Chief IT Systems Architect, Vodafone

In Orange, we are proud and happy to contribute to the definition of the TM Forum Digital Maturity Model within our business and IT excellence initiatives. We expect to use this tool to assess and benchmark our digital maturity in our various operations. The whole industry will benefit from it.

Laurent LeBoucher, VP APIs & Digital Ecosystems, Orange

Through industry collaboration across the globe, TM Forum has delivered an open, impartial and authoritative industry standard Digital Maturity Model.  Huawei looks forward to using it to accelerate digital transformation of our customers, and enhance Huawei product development strategies.

Lee Yee, VP Carrier Business Group, Software Marketing and Solution Sales, Huawei

We now have an industry standard TM Forum Digital Maturity Model built from a wealth of know-how and expertise from the communications industry. The Digital Maturity Model is a great way of uncovering of what is important for organizations to consider on planning for their own digital journeys, helping them benchmark where they sit in their digital journey across their organizations and articulating the way forward with a common language across all stakeholder groups. We’ve been very much involved in helping to create it and we expect to continue to work closely with TM Forum to drive the evolution of the Digital Maturity Model

Merve Oral, Management Consultant, Detecon International GmbH

The rise of digital capabilities is accelerating collaboration across ecosystems with a focus on capitalizing on new market opportunities, optimizing business models and exceeding customer expectations. Companies will find the Digital Maturity Model to be an extremely helpful tool to evaluate their current level of digital efficacy and achieve their ambitions as they look to win the digital transformation race

Tim Greulich, Senior Manager, Deloitte Consulting LLP and Digital Maturity and Insights Lead, Deloitte Digital

ACCESS OUR PARTNER NETWORK

Digital transformation projects are challenging; the partnership model allows you to work directly with certified TM Forum partners to help you proceed on your digital maturity journey.

Certified Company Practitioners automatically become members of our DMM partner network. Additionally, TM Forum are also building a network of experts in each of the dimension areas, third-party partners who can be trusted to aid in your own transformation efforts. An example of this is The GC Index who service as experts in the Customer dimension. Find out more about the partner network>>

TM Forum member? Get started now: 

  • To engage with a TM Forum certified partner on your digital transformation journey, simply complete this short form and we will be in contact to discuss your requirements, alternatively, you can contact one of your partners directly
  • Note that a non-scoreable spreadsheet version of the model is available for members to download*
  • A demo version of the model is available to download here 

*(note: this does not provide survey results, to access the survey and benchmarking capabilities you need to purchase licenses to use the browser or iOS app or browser).

Not a TM Forum member?

As a member, you can benefit from the collective experience and interests of our member community comprised of 90,000+ professionals within 850+ market-leading communications services providers, technology suppliers, and global enterprises.

Find out more information and how you can join>> 

Other models to consider:

SELF-SERVICE

Once you have registered your interest and spoken with a TM Forum representative your survey structure will be set up in our database and then you are free to self-administer your digital maturity assessment. Customer Guide is provided to help.

Find out More

GUIDED

Download the model from the TM Forum website and/or the iOS app and receive guidance and you will receive guidance and support through a training day and 1 or 2 consulting days as required. You can then proceed with your digital maturity assessment.

Find out More

JOIN THE PARTNER NETWORK

This option allows you to utilize the DMM within your own client base. In order to do so, you must complete training and achieved certification from TM Forum where we will assess your first client implementation.

Find out More

Let’s talk!

We want to show you how powerful the Digital Maturity Model can be for your organization – complete this short form and we will contact you, show you a custom demo and discuss the best option to suit your business. 

  • Digital Maturity Model
  • Become a DMM Practitioner
  • Download DMM Brochure
  • Request Call Back
  • DMM Resources
  • Join the DMM project – help develop the model

Becoming a ‘truly-digital’ telco cannot be fulfilled until the objectives around digitization or all aspects of transformation as defined by the TM Forum Digital Maturity Model (DMM) are achieved.

Muhammad Yasir Shahab, Enterprise Customer Experience Excellence, STC

Vodafone sees great value in the work being done through TM Forum on Digital Transformation. The Digital Maturity Model builds on the common vocabulary already provided through Frameworx and we see it as a valuable resource to guide member companies through their Digital Transformation.

Lester Thomas, Chief IT Systems Architect, Vodafone

In Orange, we are proud and happy to contribute to the definition of the TM Forum Digital Maturity Model within our business and IT excellence initiatives. We expect to use this tool to assess and benchmark our digital maturity in our various operations. The whole industry will benefit from it.

Laurent LeBoucher, VP APIs & Digital Ecosystems, Orange

Through industry collaboration across the globe, TM Forum has delivered an open, impartial and authoritative industry standard Digital Maturity Model.  Huawei looks forward to using it to accelerate digital transformation of our customers, and enhance Huawei product development strategies.

Lee Yee, VP Carrier Business Group, Software Marketing and Solution Sales, Huawei

We now have an industry standard TM Forum Digital Maturity Model built from a wealth of know-how and expertise from the communications industry. The Digital Maturity Model is a great way of uncovering of what is important for organizations to consider on planning for their own digital journeys, helping them benchmark where they sit in their digital journey across their organizations and articulating the way forward with a common language across all stakeholder groups. We’ve been very much involved in helping to create it and we expect to continue to work closely with TM Forum to drive the evolution of the Digital Maturity Model

Merve Oral, Management Consultant, Detecon International GmbH

The rise of digital capabilities is accelerating collaboration across ecosystems with a focus on capitalizing on new market opportunities, optimizing business models and exceeding customer expectations. Companies will find the Digital Maturity Model to be an extremely helpful tool to evaluate their current level of digital efficacy and achieve their ambitions as they look to win the digital transformation race

Tim Greulich, Senior Manager, Deloitte Consulting LLP and Digital Maturity and Insights Lead, Deloitte Digital

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