Previous Catalysts

In this Catalyst, the champion China Unicom is working with different vendors participants including Huawei, WhaleCloud, Inspur and BOCO to demonstrate the concept of network capability openness via APIs to enable service agility, and build a digital service ecosystem based on China Unicom’s ONS Capability Center empowered by DevOps process and an open platform.

This Catalyst demonstrates how a movable 5G network that enables new immersive experiences can be dynamically planned, optimized, integrated and assured during the Tour de France.

The Catalyst demonstrates how a CSP can develop high-value experience-services that enable value-based operations of 5G using Cloud VR gaming use case. It includes establishing partner ecosystems to integrate partner digital service, orchestrating 5G resources, and monitoring networks services in order to maximize returns on 5G investments.

5G Network slicing unlocks significant value-added, connectivity differentiation opportunities. However, profitably guaranteeing assured service quality across multiple slices requires elimination of prohibitively expensive, resource over-allocation and cross-CSP co-ordination.
This Catalyst demonstrates real-time, dynamic, automated planning, operation and spectrum optimization for multiple SLA guaranteed slices, with blockchain-based settlement, spanning multiple CSPs.

The 5G Profitable Lifecycle Catalyst will showcase an integrated digital services platform that will dynamically configure products and services from any industry vertical, OTT player and machine to a 5G network slice, assuring real-time, best in class customer experience and profitability is maintained across every touch-point of the journey.

This Catalyst delivers ‘Network as a Service’ with a wide range of SLA characteristics based on multiple 5G and legacy network technologies suitable for multiple industry verticals outlined in TR262 Hybrid Network Management Platform (extends DPRA Platform principles).

The Catalyst explores and verifies the deployment, commercial model, and operations solution of 5G networks using the practices of China Telecom’s 5G services as model. The team will demonstrate rapid network service provisioning and fault demarcation, base station site planning, self-healing and closed-loop in wireless and 5G multi-dimension billing, helping CSPs optimise 5G offerings.

Al Jazeera, RTÉ, and Associated Press, with project participants V-Nova, Metaliquid & Tech Mahindra are currently exploring ways to intelligently automate the identification of on-air content using AI, in order to measure and report against metrics set by external regulatory bodies, as well as for accurate measurement of internal editorial, creative and technical standards.

AI LEAP explores Cognitive automation for discovery and resolution of service issues using AI for zero-touch, closed-loop, service assurance and data normalisation through TM Forum data models. Leveraging machine reasoning supporting Root Cause Analysis (RCA) creates up-to-date network visualisation and accurate service models while predicting abnormal behaviour to deliver better customer experience.

This project aims to build a data sharing and data access control system for CSPs using Blockchain technology. The main objectives are to address the challenges of desensitised data circulation, privacy in data sharing, as well as internal data access control within the CSP organization.

The Blockchain-based Telecom Infrastructure Marketplace platform project seeks to evaluate the profitability of new business models that do not require CAPEX, while ensuring trust, confidence, transparency and traceability among an ecosystem of partners (including regulators) The project also addresses the transactions used to transfer assets (physical and digital) within the marketplace.

Following last year’s Catalyst project, the project will showcase phase 2 of the Cognitive Contact Center championed by Telefónica, this year with a broader vision that not only leverages Artificial Intelligence and Natural Language Processing technologies, but also Data Analytics, RPA, a micro services event-driven architectural pattern and a multi-bot ecosystem.

This Catalyst serves as a pilot using real data from the cities of Nice and St. Quentin. Its main goal is to create a commercial platform based on open APIs that can monetize existing city data and help smaller cities organize their digital journey, leveraging a scalable, interoperable, monetizable, secure platform.

This Catalyst demonstrates how service providers can use a customer centric approach to service assurance to efficiently and effectively manage a complex delivery environment. We will explore how to leverage big data, silo’d service inter-dependencies, automation, and dynamic service changes to manage service alerts, prevent downtime and improve customer experience.

This Catalyst illustrates how vertical industries looking to become smart can be digitally enabled by abstracting and digitizing their products and services, which leverage IoT, 5G, Secure Device Onboarding, AI, etc. The project secures the supply chain through frictionless multi-partner Zero-Touch Orchestration and trading, delivering customer self-service and new revenue generating products and services.

The objective of this Catalyst is to take the advantage of big data and AI to explore the integrated intelligent operating system and to demonstrate an end to end network optimization and operation scheme which can be generalized in the telecommunication industry.

The importance of data anonymization and protection of sensitive information, such as personally identifiable information (PII) is increasing as more complex ecosystems emerge.  This phase of the Catalyst is extending previous research into creating an API to enable sharing of information between different organizations without compromising privacy whilst still meeting regulatory requirements.

While catering to dynamically changing markets, service providers need to ensure high customer satisfaction and ensure that their resources are efficiently used. The Catalyst demonstrates how varying needs can be met, by using the insights from analytics, resource deployment flexibility brought in by NFV/SDN, and by providing the right support to the customer at the right time and integrating this solution rapidly by leveraging standard APIs. 

This Catalyst prototypes the new stage of China Mobile Hierarchical Capability Openness Platform by exploring more intelligent, efficient, lucrative and secure operation models and extend API based ecosystem to vertical industries like Smart City.

This Catalyst identifies the best break points in the Connected Home value chain and customer journey where Operators may differentiate themselves vs other industry players and, within them, those where Open APIs will permit Operators to better address the customer needs.

This Catalyst is all about enabling innovation. The project focuses on standardizing a structured data lake so that service providers can quickly (and cheaply) implement and test new, innovative analytics ideas and services. This is the 5th phase of the project and provides the “how to” knowledge that operators need.

To provide a best match of omnichannel services and resources for ensuring a consistent and seamless customer experience, this project explores the omnichannel customer-centric experience operation from an outside-in perspective and works out the BSS-related pain point scenarios and solutions. 

This Catalyst is about big data openness and monetization, exploring the open and dynamic mechanism to help service providers extract the value of data and increase their business revenue. The principle concept of the project is enabling the big data application ecosystem from data preparing, data exchange to app development, and providing an open and standardizable solution to prove this mechanism and concept.

This Catalyst sets forth a vision for a data-driven digital transformation that combines advances in human science to design and optimize omni-channel customer experiences in real-time to provide the optimal next-best-action for customer interaction.

By automating the detection, troubleshooting, and resolution of subscribers’ quality of experience (QoE) issues, operators can differentiate themselves while simultaneously reducing operating expenses. This Catalyst is focused on developing best practices, APIs, and other recommendations to achieve this objective.

In this Catalyst, TM Forum and MEF are working together to automate the lifecycle of services such as carrier Ethernet and software-defined wide area networking (SD-WAN), showing how they can be ordered through a portal and then automatically activated across hybrid networks made up of virtualized and physical components. The idea is to demonstrate orchestration of services across multiple providers and over diverse network technology domains, allowing CSPs to build automated, model-driven digital ecosystems.

This Catalyst has developed an innovative analytics application to optimize and personalize offers for customers. The idea is for communications service providers (CSPs) to be able to offer custom packages to their subscribers based on real-time, predictive analysis of individual service users. With this high level of personalization, CSPs can improve customers’ perceptions about the company.

This Catalyst aims to enhance customer experience by leveraging technologies such as Robotic Process Automation (RPA) to provide 24*7 access and offer hassle-free journeys to customers. With zero-touch work flows and proactive care, this Catalyst addresses the need to have an always available and personalized care for customers.

This Catalyst is working in a live major CSP digital transformation project to deliver major organizational change using a proven methodology. Focusing on delivering bottom-line business outcomes, helping to ensure people moving to the organization are in roles that maximize their energy and contribution. Specifically targeting the often ‘harder’ part of digital transformation: effective transformative people, organization, and culture.

The digital economy is evolving and service providers constantly seeks to expand beyond their traditional services and revenue streams.  In Emergency Healthcare, their Operations management expertise, combined with Health expertise partners, results in a vertically integrated health and communication eco-system providing significantly improved lifesaving services. An efficient ecosystem that can support such services should include tools for near-real-time tracking of the required spots of attention, dynamically ensure that the required network resources are allocated and monitor their lifecycle and their quality of service.  From a technical perspective, this Catalyst will explore an architecture of comprehensive End-to-End orchestration for NFV/SDN along with the eco-systems that can support the dynamism of resource allocation and assurance for advanced services encompassing information sources beyond traditional telecom network boundaries.

Dr. Edward Currie outlines that the objective of this exciting new Catalyst is to diagnose infection remotely. The idea is using small medical test machines that connect to smartphones. By analyzing a small blood or saliva sample on the machine the data can be transferred to a medical center to be diagnosed further and advice given.

The objective of this catalyst is to demonstrate how telcos can participate in wider digital ecosystem, by delivering an open digital platform that allows efficient and personalized, context-aware delivery of digital engagement. It also shows how telcos can improve our user’s digital lives by giving them a connection as an ecosystem of life with choice & control. It brings together capabilities like Omni-channel, Distributed Order Management, User Lifecycle Management, Context Delivery Platform, Multi-tenant BSS and Cloud Integration Platform in a holistic manner to deliver personalized and context-ware customer experience across the entire user/customer lifecycle.

Considering both the urgency and the business and social impact opportunities we are facing, many feel we cannot wait any longer for new tools and methods to emerge; we must come together to generate them, and embrace more open innovation and networked problem solving. One of the key enablers of the approach is to learn to provide safe access to useful data to an ecosystem of actors. The OPAL (Open Algorithms) project works with organizations that are eager to leverage the power of innovative Multiple Privacy Preserving Architecture that can provide safe access to insights derived from private data sets. It seeks to find and share the best practices for telco sharing of data initially and grow beyond telco in a future iteration.

This Catalyst demonstrates how adoption and enhancements of standards such as TOSCA, Network-as-a-Service (NaaS), TM Forum’s Open Digital Architecture (ODA), Information Framework and Open APIs can help telecom operators provide an integrated experience to enterprise customers across different service components of a managed solution.
The project will drive automation and agility in rolling out and provisioning solutions and managed services, as well as providing a better self-service experience.
URN: C20.0.16

This Catalyst project is developing a Play Book, or methodology, that uses TM Forum frameworks, as well as common business architecture principles, to simplify the process firstly of describing an ecosystem, then laying out the capabilities a CSP needs, not only to operate, but thrive in that ecosystem.
URN: C20.0.23

This Catalyst focuses on delivering multi-country services to the medical and academic sectors via 5G slices, assured by multiple operators for uses cases related to COVID-19 medical simulation, applying AI and VR technologies. The Catalyst is cooperating with medical universities located in Milan, Paris and Tokyo and medical solution providers.
URN: C20.0.29

This Catalyst will demonstrate the end-to-end lifecycle management of communications service providers’ (CSPs) operational procedures by using artificial intelligence (AI) for network operation automation.
URN: C20.0.41

This Catalyst explores how business process management (i.e. Accelerator) and Open APIs can support digital integrations between telcos and their partners to enable fast, efficient and effective deployments of network infrastructure.
The team will showcase the journey of end-to-end digital management of network infrastructure and services between STC and its partners to ensure that deployments meet business and customer expectations.
URN: C20.0.56